Sign up to be part of our 2019 Mystery Shop Programme


Would you like to receive two detailed reports each year that give you a unique opportunity to understand how you are viewed by current and prospective customers? The Cambridge BID Mystery Shop programme offers exactly this, working with Storecheckers, we will conduct two mystery shop visits this year and provide you with a comprehensive breakdown of the mystery shop via a de-brief with Storecheckers and a written report delivered to you by our team of Ambassadors.

To celebrate excellence in customer service scored via our mystery shops, we hold the Cambridge BID Awards each year. In 2019, these will be on Thursday 26th September and we will be presenting awards to winners and runners up in each of the following categories:

  • Late Night Venue

  • Café

  • Restaurant

  • Independent Business – Fashion & beauty

  • Independent Business – Other

  • National Business – Fashion

  • National Business – Shoes & Accessories

  • National Business – Other

  • Professional Business – Open Door

  • Professional Business – Other

  • Leisure / Tourism

  • Accommodation Provider

  • University B&B Provider

  • Market Trader

Award winners will benefit from media coverage with our chosen media partner.

Cambridge BID also run an accreditation programme linked to the Mystery Shop scores, with certificates distributed to those businesses awarded Gold, Silver or Bronze.

We have over 100 businesses signed up from last year but have opened up a few extra places for this year. To register your business or to find out more please email Helen Hames or sign up on our website here.